Privacy Policy
Information we collect
When you use The Local Helpers, we collect the information you provide, including your name, mobile number, addresses, pincode, order details, chat messages and service feedback. Order invoices and payment records are associated with your account.
Location sharing
If you choose to share your current location, your browser requests permission. Shared coordinates help locate the service address. You can decline location permission and provide your address manually, or revoke permission in your browser settings.
How information is used
We use your information to manage your account, process orders, coordinate technician assignments, provide order updates, handle invoices and resolve support requests. Browser session storage keeps you signed in until you sign out or your session ends.
Access and service providers
Authorized staff and assigned technicians receive the information needed to fulfil your order. Providers supporting hosting, authentication and enabled payment services may process information necessary for those functions. Payment credentials entered in a payment provider's checkout are handled under that provider's privacy terms.
Retention and privacy requests
We retain information needed for service delivery, account history, dispute resolution and applicable legal obligations. Contact us to request access, correction or deletion of your information. Some transaction records may need to be retained as required by law.
Privacy contact
- Company legal name
- Rasp n rock solutions private limited
- CIN
- U47912PY2025PTC009458
- Head office address
- 47, Gundu Salai Road, Mariamman Nagar, Mudaliarpet, Pondicherry - 605004
- Mobile
- +91 89605 89602